GRG respects your privacy and values your right to know how we handle your personal information
GRG has always valued the privacy of personal information. When GRG collects, uses, discloses or handles personal information, GRG will be bound by the Privacy Act 1988 (Cth) (the ‘Act’).
Why do we collect your personal information?
GRG may collect personal information for the purpose of conducting analytics processes, to be able to develop and identify products and services that may interest you, to conduct market or customer satisfaction research or to develop, establish and administer alliances and other arrangements with other organisations in relation to the promotion, administration and use of our respective products and services.
GRG may collect information about you because we are required or authorised by law to collect it. There are laws and regulations that affect the provision of our many services and products and require us to collect certain personal information.
How do we collect your personal information?
GRG will generally collect information directly from you or your agents (e.g. your employer), unless impracticable or unreasonable to do so. This information is usually not personal because it is not able to be attributable to you so that you can be identified.
However, upon your request, we will take reasonable steps to let you know how we have sourced any of your personal information, unless it is obvious from the circumstances that you would know or would reasonably expect us to have the information (such as where we are dealing with your employer).
When an employer gives GRG personal information about individuals, we rely on the participant to make the employees aware that it will or may provide their personal information to us, the types of third parties we may provide it to, the relevant purposes we and those third parties will use it for, and how they can access it. If it is sensitive information, we rely on the employer to have obtained their consent on these matters. If the employer has not done either of these things, the employer must tell us before the relevant information is provided.
What can happen if the employer does not provide us with your information?
If the employer does not provide the information we request, we or those involved with the provision of the service or product may not be able to provide the appropriate type or level of service or product.
How can I access and correct my personal information or resolve my privacy issues?
You have the right to access or correct your personal information that is being held GRG. If you wish to seek access to or correct the personal information we collected or disclosed about you, please telephone or email your GRG representative.
You can choose not to receive product and service offerings from us (including product or service offerings from us on behalf of our affiliates and business partners) or related bodies, by contacting your GRG representative.